Terms governing use of our website, services, and SMS/text messaging program.
Effective Date: August 18, 2026
Welcome to Wave Solutions LLC ("Wave," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website at waveitgroup.com and the products and services we provide. By using our website or services, you agree to these Terms. If you do not agree, please do not use our website or services.
Wave Solutions LLC provides managed IT support, cloud phone service, structured cabling, camera systems, and network services to businesses in Southeast Texas. Specific services, pricing, and deliverables are described in the applicable quote, proposal, or service agreement between you and us. If these Terms conflict with a signed service agreement, the signed agreement controls.
These terms apply to text messages sent by Wave Solutions LLC ("the Program").
2.1 Program description. By opting in, you consent to receive recurring SMS/MMS text messages from Wave Solutions LLC related to customer service, scheduling and appointment reminders, service and support ticket updates, and account notifications. Messages may be sent using an automated system. Consent to receive text messages is not a condition of purchasing any goods or services.
2.2 How you opt in. You may opt in to the Program by submitting your mobile number through a form on our website and checking the box agreeing to receive text messages, by texting us first, or by providing consent verbally or in writing.
2.3 Message frequency. Message frequency varies based on your interactions with us and the services we provide to you.
2.4 Fees. Message and data rates may apply to each message sent or received, according to your mobile carrier's plan. Contact your carrier for pricing details.
2.5 Opting out. You can cancel the Program at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further messages unless you opt in again.
2.6 Help. Reply HELP to any message for assistance, or contact us at (409) 924-9459 or support@waveitgroup.com.
2.7 Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is outside our control.
2.8 Eligibility. The Program is intended for individuals 18 years of age or older who are the account holder or authorized user of the mobile number provided.
2.9 Number changes. You agree to notify us if you change, deactivate, or transfer the mobile number you provided, so that messages are not sent to a number no longer belonging to you.
2.10 Privacy. Information collected through the Program is handled as described in our Privacy Policy at waveitgroup.com/privacy-policy. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
You agree not to use our website or services for any unlawful purpose, to interfere with the operation of our website, or to attempt to gain unauthorized access to our systems or data.
All content on our website — including text, logos, graphics, and images — is the property of Wave Solutions LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce or use our content without written permission.
Our website and its content are provided "as is" without warranties of any kind, express or implied. While we work to keep information accurate and current, we do not warrant that the website will be error-free or uninterrupted. Services we provide to you are governed by the warranties, if any, in the applicable service agreement.
To the fullest extent permitted by law, Wave Solutions LLC will not be liable for indirect, incidental, special, or consequential damages arising out of your use of our website or the Program. Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold harmless Wave Solutions LLC and its officers, employees, and agents from claims arising out of your misuse of the website or violation of these Terms.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Jefferson County, Texas.
We may update these Terms from time to time. The "Effective Date" above reflects the most recent revision. Continued use of our website or the Program after changes are posted constitutes acceptance of the updated Terms.